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eero Routers eero 6+ Settings
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Important Settings
- Connection Type: Dynamic IP (DHCP)
- VLAN ID: 10
- VLAN Priority: 0
- MTU: 1500
- IP protocol version: IPv4 + IPv6
- IPv4/IPv6 address type: DHCP
- DNS: Automatic
Step-by-Step Guide
1. Connect Your Router to the ONT
- Use an Ethernet cable to connect the WAN port on the eero 6+ to the GE1 (or LAN1) port on the ONT.
- Ensure the router is powered on and connected to a device (computer or smartphone) via Wi-Fi or a LAN cable.
2. Using app
- Begin eero gateway setup in the eero app.
- Allow the eero app to first try and connect to the Internet.
- If necessary, make any changes to your ISP Settings.
- When configuring VLAN tag with an existing network:
- Open the eero app Select the Settings tab > Advanced > Tap ISP Settings > Choose VLAN Tag.
- Make change to 10,
- then tap Save.
3. Access the Router’s Admin Panel (if you dont use App)
- Open a web browser on a connected device.
- Enter http://192.168.4.1 in the address bar and press Enter.
- You will be prompted to log in using the default credentials. Check the label on your eero for the username and password. If you’ve changed the login details and forgot them, proceed to Step 7 for resetting the router.
4. Configure VLAN, MTU, IPv4/IPv6, and DHCP Settings
- In the admin panel, navigate to Network Settings or Internet Settings.
- Connection Type: Choose Dynamic IP (DHCP).
- VLAN Configuration: If available, enable VLAN and enter VLAN ID 10 and Priority 0.
- MTU: Set to 1500.
- IP Protocol Version: Select IPv4 + IPv6.
- DNS: Set to Automatic.
5. Save the Configuration
- Click Save or Apply to confirm the settings.
- The router will likely restart automatically. Wait for it to restart and apply the configuration.
6. Verify the Internet Connection
- After the router restarts, go to the Internet or WAN Status section to confirm the connection status. It should say “Connected” or similar.
- Test the internet connection by opening a website or performing a speed test on a connected device.
7. Troubleshooting (If Needed)
If your Internet connection is not working:
- Restart both the ONT and eero 6+ by unplugging them for about 30 seconds, then plugging them back in.
- Double-check that the VLAN, MTU, IPv4/IPv6, and DHCP settings are correct.
- Ensure that the Ethernet cable is securely connected from the ONT to the WAN port on the eero 6+.
8. Reset the Router (If Required)
If you can’t access the router due to forgotten credentials or misconfiguration:
- Locate the reset button on the back of the eero 6+.
- Press and hold the reset button for about 10-15 seconds using a paperclip or pin until the router’s LED lights start flashing.
- After the router resets, use the default login credentials and repeat the configuration from Step 3.
9. Contact Support
If you are still unable to connect, please reach out to our support team at [email protected] for further assistance.
